I saw a link for Jap Auto Agent on Google when i was looking for a new people carrier. I gave Paul a call and found him to be knowledgeable, helpfull and easy to talk to with no pressure sell or fast talking. He talked me through the process of importing a vehicle from Japan and told me to give him a call back if I was interested and wanted to go ahead, after i'd thought about it I took the plunge, he helped me choose a vehicle, organise payments and arrange collection of the vehicle from Liverpool docks. Everyone I spoke to during the process couldn't have been more helpfull from the first call to the stevadores at the docks. I would advise anyone thinking of buying an import to give Paul a call first I will certainly be using his services again. Ricky
Paul did a great job in steering us through our journey from the initial 'I'm thinking of an Alphard, and am interested in importing direct' conversation to taking delivery of a lovely low mileage vehicle in excellent condition months on. We particularly valued the early advice in the process on the best price/quality/specification mix to aim for, and then the ability to discuss directly merits of specific vehicles with the staff in Japan. The bidding process is quite fun too! Paul has also proven to be a reliable support in dealing with the inevitable small issues that crop up once the vehicle arrives. We will certainly look to JapAutoAgent for our next import, and I have no hesitation in recommending Paul to anyone looking to import their own vehicle.
"I would like to say thanks to Japautoagent for finding us a great car. We purchased a 2002 Elgrand X grade in 4.5 codition and i have to say it has exceeded our expectations. For an 11 year old car with 45k miles it is incredibly clean. Before the number plates went on the car everyone who saw it thought i had imported a brand new motor. Thanks to Paul's man in Japan for his patience until we found the right car for the right money. Any doubts i had about buying the car long distance were put to rest once i started dealing with him. It was a really enjoyable experience buying & importing my own car and will definitely consider this option again. I would say the main thing you need is to have patience as it took us a couple of weeks of trying before we were successful in purchasing a car. Also be prepared for a long wait while it is being shipped. It took 10 weeks until it arrived in Newcastle from the day of purchase but it could be shorter depending on the vessel timing. We soon forgot about the wait when we saw it for the first time in immaculate condition. All that matters is my wife is delighted with her new wheels and that is priceless.
We wanted to write this testimonial to help other people who are thinking of importing a car via Japautoagent. Paul and the team in Japan and the UK were faultless – truly excellent in their service, extremely knowledgeable and totally committed to getting us the best car they possibly could. We were on a tight budget and the team worked within that and our specification (2 sunroofs, mileage below 45kmiles, grade 4.5 exterior etc) with no problems and found us a car which is absolutely outstanding inside and out – the condition is excellent and only 38kmiles! Everything that Paul and the team told us about what to expect and what the financial costs would be proved to be extremely accurate and there were no hidden costs like you get with some importers/import services. What makes Paul and the team standout is the level of service and the fact that you are never buying in the dark or from scrappy information – the info and then photos from the team in Japan sent pre-auction, and then the phone call from the person inspecting it, are top quality information and just what you need when spending this kind of money on a car – it would be high quality service in the UK, but given that you’re buying in Japan and then importing a car that you can’t actually go & see; it is outstandingly high. So – if you’re thinking of importing a car, then I cannot recommend any one more highly than japautoagent The reason we will be buying our next car from Paul and team is not only all of the above, but because in addition to all that – they are totally genuine and honest people, who really mean what they say – they want to do their best for you – and do!
I would like to thank the team at Japautoagent to help me to bring in the Japanese Toyota Alphard onto the UK soil. I have never seen anything like it on UK roads and I'm proud to own quite an unique vehicle in UK. I knew exactly what I wanted when I contacted Japautoagent and Paul has given me tremendous information on how the whole process works and we spent hours chatting over the phone only for Paul to make things absolutely clear for me in terms of the sourcing, bidding, shipping to UK, registering and collection. Paul's knowledge is undoubtable and has given me very high confidence. This 2008 Alphard GL is not one of those garbage high mileage tuned early 2000 Alphard imports. The condition of my 2008 Alphard was indeed very impressive and Paul guided me along to correctly bid for the ''right'' vehicle with low mileage and good condition. Patience is the key! The whole process was smooth with credit to the staff in Japan for organising the translation of the auction report for the vehicle and shipping the vehicle to the UK, the only complain is that I waited an extra month or two to get the vehicle on the road in UK. I cannot blame Japautoagent as it was the DVLA who made silly mistakes which successfully delayed the date of the registration. The interior of the Alphard is amazing and I really like it when the exterior isn't that high profile which doesn't catch too much attention, but the car does get stared at from car enthusiasts everywhere. Many thanks again to Paul and I'm glad I made a correct decision to appointed Japautoagent.
I would like to thank you for the outstanding service and support you provided with utmost patience and clarity. You have been very thorough in the entire process and ensured that I was kept in the loop and made fully aware of the entire procedure. The process of sourcing the correct vehicle and ensuring that the correct bid is made and the outstanding service from your team in Japan who gave the vehicle a thorough inspection and submitted many pictures and video was a great benefit and gave me a great confidence in confirming the purchase. Also the service provided in the entire import process and ensuring the car is registered in the UK correctly was done in a very satisfactory manner. I am extremely satisfied with the vehicle I found it to be in a very clean and new condition inside and out the mileage is definitely correct judging on the condition of the car. The performance is outstanding drove it fully loaded to our holiday in France and clocked up approx. 2500 miles and it had a luxurious and comfortable drive, I would highly recommend this vehicle for comfort, performance, practicality and space. It is also very easy to drive and manoeuvre. I would highly recommend your services to customers who are seeking to import a vehicle and are looking for a genuine product, good condition and value for money.
I was looking for something a little different but didn't have the time to go out every weekend looking at vehicles. This was a completely new experience and one I really enjoyed, buying a car from the comfort of your own home was easy. Paul explained everything I needed to know, He arranged photos and checking the vehicle before we decided to buy. Paul's help and advice didn't stop once the car had been bought but continued right up until I had the vehicle on the road – you really feel Paul wants to make sure you are completely happy. Well I am certainly happy with my purchase and would do it all again.
First time I have purchased a vehicle in this way so worried about laying out money to unknown. But no need to have worried found paul to be up front, honest, and helpful would highly recommend. ( knows is stuff) thanks Paul
“Whilst this is not the first vehicle I've bought from Japan it is the first one for which I have used 'JapAutoAgent' and Paul Bowden, and it was a very pleasant and worry free experience. From the beginning Paul clearly explained the process to me and cheerfully answered all my questions. Once we started looking for a vehicle I was provided with clear information about prospective purchases and their potential value at auction by Paul's contact in Japan. Once we had secured a purchase every effort was made to ensure that it would arrive safely in the UK. On arrival in the UK Paul's contacts here arranged seamless passage through the import process and subsequent preparation and registration of the vehicle for the UK roads. At all times Paul has been very generous with his time and made every effort to ensure that I secured the vehicle that met my needs. Thank you Paul and your various colleagues both in Japan and the UK.”
Everything we Expected & More. We have, since, bought a little Pajero Junior 4wd Offroader via JapautoagentStockport Manchester
When I first saw this car on the website I honestly thought that it was too good to be true! However, after reading the ‘buying process’ page and speaking to Paul I had the confidence to go ahead with things. The result – a fantastic car that I’m absolutely delighted with, the engine looks and sounds brand new and the bodywork doesn’t even have a stone chip! There’s plenty of advantages when importing cars from Japan including the difference in price and quality when compared to UK vehicles – and this is backed up with a quality service you’ll receive from Paul that really is second to none. Manchester
Thanks Paul and I'm sorry for being a pain in the bum. I wanted a red sports car for my wife’s 40th birthday, so I needed a red sports car, I needed it by a deadline and to make things worse Paul could not contact me as he normally would with a customer because I didn't want my wife finding out what I was up to. In the end everything worked out brilliantly, I got the car in time with the conversions already done, I also had an alarm fitted and all the work done was first class and the car is spot on, it looks even better in real life. Thanks again Paul, I thought it would all be to complicated until I contacted you but you made it easy. I now have one very happy forty year old wife. Co. Durham
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